A Discussion With Dwight Hayter On His Role as a Consultant and How He is Helping Other Businesses Thrive

Dwight Hayter is a successful entrepreneur and business professional based out of Watrous, Saskatchewan. After completing his post-secondary education at the Northern Alberta Institute of Technology, Dwight took a position at his father’s well and exploration drilling company. After strengthening his skill set at his family business, Dwight made the decision to venture out on his own. At the age of thirty-one, Dwight established Dwight’s Drilling and Geothermal, which quickly grew to become the largest geothermal unit installer in Saskatchewan.

Dwight eventually went on to work for a family business, Manitou Springs Resort and Mineral Spa. Assuming the role of Chief Executive Officer, Dwight experienced significant growth before selling the company to a small group of Ontario-based investors.

Dwight is now the owner of TRIUMPH Business Consulting. Offering both onsite and remote business consulting services, Dwight and his team of professionals help company’s reach their maximum profit potential.

Where did the idea for your consulting business come from?

I really wanted to help other business owners on a large scale. With years of industry-related experience, I was confident that I had the knowledge and resources to guide individuals through certain decision making processes. My team is dedicated to each and every one of our clients, and I think we are helping to fill a certain void in the marketplace.

What are some of the most rewarding aspects of your job?

One of the most rewarding aspects of my job has been helping individuals and businesses navigate the global pandemic. So many businesses have had to re-evaluate their operations and find new ways to generate wealth amid uncertainty. I am fortunate to be in the position to help others through challenging times. At TRIUMPH Business Consulting we help company’s establish comprehensive growth strategies, which includes contingency planning and preparing for worst case scenarios.

What are some strategies for cultivating positive client relationships?

Cultivating a positive client relationship is vital to long term success. When you’re in the consulting business especially, individuals want to be certain they can trust you to help them make important financial decisions. I think that the best way to cultivate a sense of trust is to ensure you have an open line of communication at all times. Never brush over potential issues, and always be honest about certain risk factors. Clients always want to be aware of situations, and the best way to do that is by communicating regularly.

What do you love most about your industry?

My area of expertise requires a high level of critical thinking skills, so I enjoy the daily challenges that my career brings. I also love seeing my clients succeed, despite having to navigate certain challenges. I am always searching for ways to improve and to better serve my clients. Unlike most people, I also value constructive criticism and seek out personal feedback.

What professional achievement are you most proud of?

I think that my time in some of my other previous positions really helped prepare me for my consulting business. In 2009, I took over my family’s business, Manitou Springs Resort and Mineral Spa, which was a primary draw for tourism in my hometown of Watrous. Under my management, we received the 2015 Saskatchewan Tourism Business of The Year Award. It really showed me that hard work and dedication pays off. It also inspired me to start my own venture.

How do you balance work with personal obligations?

I am someone who enjoys working and I genuinely love what I do. However, it is essential to establish boundaries between your personal and professional life. While it can be very tempting to check work emails after hours and take business-related calls, you really have to practice self-control. In the business world, it is very common to work more than a standard work week, but many people are left feeling tired and burnt out. Taking the time to relax can decrease mental stress and ultimately fuel your productivity when at work.

What are some tips for avoiding work related stress?

Aside from setting clear boundaries for yourself, my advice would be to engage in activities that you enjoy. Whether that be exercising or meditating each morning. Find whatever puts you at ease and then incorporate that into your daily schedule.

What is your future goal for your company?

I am very proud of my staff and all that we have accomplished to date. I have really enjoyed helping businesses thrive during these uncertain times. If I could think of a future goal for the company it would be to expand our service offerings as well as the types of businesses that we help. I am always learning and I look forward to our future success.


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