How Ramin Popal Utilized Social Media to Expand His Brand and Establish Himself as an E-commerce Titan

In the early days of the internet’s introduction to the world, there have been various platforms that allow people to communicate from different parts of the world. As the years went by, social media started to take over. For many businesses, it presented an opportunity for their brands to grow, especially for the e-commerce sector. Ramin Popal, a young entrepreneur based in Australia, realized how much potential these platforms had in his early teen years. Unafraid to take risks, he managed to expand his brand across multiple social media platforms.

Like many of his peers, Ramin Popal grew up around the time that social media started to grow popular. Even at an early age, he realized the potential it held for businesses to thrive. His early encounters with e-commerce came from his family when Ramin’s father would buy and sell products. At the time, eBay was one of the most popular platforms to purchase things online. Despite his youth, he enjoyed the whole idea of e-commerce before even knowing what it was.

“When I was around 14, I was selling products on eBay,” he explained. “I’d buy the product for like, $5 to $10 from a supplier and I’d sell the product on eBay for like $50, which made a huge profit.”

The entire process opened Ramin’s eyes to the world of e-commerce and helped him understand how powerful the online space could be. Although he hadn’t gone to college then, Ramin started to shift his focus on establishing an e-commerce business through social media platforms. While most people would have dismissed his early endeavors, Ramin set out to realize his goals, and in two years, he was able to build an Instagram page with over 220,000 followers. 

Ramin’s reputation in the industry has grown significantly, and he no longer needed to reach out to brands to make deals. Instead, brands would approach him to have their products or pages promoted. At 19, he was already making more money than his friends, their parents, or even their teachers were making.

With such a strong reputation on social media and e-commerce, Ramin Popal decided to elevate his platform by establishing an educational company called “Ecomm Sharks.” The company teaches people, both aspiring and experienced, how to start and build a successful online store and attain success through e-commerce. Although he lacks official training and only completed high school, Ramin’s success through the years already qualifies him for his new venture. 

“You don’t need high school,” he said. “You don’t need college or anything to get started. I just dived into it and learned it all through.”

With the success he accumulated throughout his career, one would expect him to feel content, but Ramin Popal still has big plans for his future. The young entrepreneur plans to not only expand his brand to become the biggest store across the world but also bring his follower count to millions. Ramin hopes to continue using his platforms to inspire and motivate others.

Learn more about Ramin Popal and Ecomm Sharks by visiting his official website.

Peter O. Estévez Rescuing People from Destructive Habits through Thought Leadership

Today, many people fall into all forms of destructive habits—addictions, self-discounting, wrong beliefs, and so on. Author, podcast host, and influencer Peter O. Estévez knows well enough the harm these practices can bring and is out to change people’s lives by teaching them how to avoid falling into the most common pits that rob people of true success. 

Peter was originally from Mexico City, Mexico, but immigrated to the United States with his family when he was ten years old. Over the years, he has become a renowned entrepreneur, partnering with and growing ventures with other founders in industries like energy, gas, and oil in Mexico. Apart from his business operations, he busies himself with philanthropy, mainly along the lines of addiction recovery and mental health. He is also an author of the book From Lies to Riches: 13 Steps to a Healthy Life and hosts the podcast Peter O. Estévez Show.

Back in 2008, Peter O. Estévez experienced a complete paradigm shift in his life. “After my parents passed away and my wife asked for a divorce, I underwent a major shift in my life that led me to discover areas of myself that I had not been able to work on before,” shared Peter.

Challenge after challenge would come, putting his character and resolve to the test and refining his understanding of what true success meant. At that point, Estévez went through a journey of personal development and worked on his emotional intelligence to be more holistic in his approach to living.

“I put in an effort to become a better person, a better father, a better businessman, a better neighbor, a better friend—a better member of society overall,” the entrepreneur adds. In that season, he would come to a life-altering realization—that life is not singular. He explained how there is more to life than just being one single thing and that everyone needs to see his or her life as a complete package.

After that, Peter O. Estévez experienced a greater sense of clarity and started breaking chains of addiction and bad habits, holding him back from experiencing an integrated life. He started focusing on what he deemed as the five pillars of holistic success—emotional, mental, physical, spiritual and financial. He began building habits to enforce that belief system, including an exercise regimen, daily prayers, meditation, reading, and many others. 

Peter would later start his podcast, Peter O. Estévez Show where he talks about addiction, recovery, and mental health. To date, the podcast holds the second spot on podcast ratings for education and self-development. Peter has also welcomed some of the most esteemed guests in personal development, including Dean Graziosi, David Meltzer, Dave Hollis, Brad Lea, Dr. John Demartini, Marc Randolph, Evan Carmichael, Steven Kotler, Brendan Kane, and Robin Sharma. With over 90 episodes to date, Peter has built an extensive library of materials that inspires and teaches people to break free from destructive ways and come into a better way of experiencing the finer things in life. 

Peter O. Estévez hopes to impact 100 million people before 2028. And with all that he has achieved in the past, he will likely hit or surpass that number when the buzzer-beater sounds. 

Learn more about Peter and his message by checking out his podcast on Apple and the podcast’s website.

An Interview with Keira Keeley About the Importance of Inspiration, Empathy, Collaboration, and Persistence

Keira Keeley is a professional theater actress who works and resides in New York City. Although she wanted to be an actress ever since she was a little girl, during middle school and high school she was very involved in sports, as well. In fact, oftentimes in those formative years, Keira had to make a choice to spend her free time between participating in theater and participating in sports, and she usually chose sports. However, when she went to college, Keira made a conscious decision to pursue her childhood dream and began to immerse herself in the study of acting and the theater arts. She also studied English in college and graduated with a double major, thinking seriously of becoming an English teacher should her foray into acting not pan out. However, with a lot of luck and hard work, Keira Keeley found success as an actress. Since then, Keira’s career in the world of New York theater has only grown, and she has been involved in professional acting for more than two decades. 

http://www.keirakeeley.com/ 

What do you love most about the industry you are in?

There is a concept in Buddhism called Sangha, and it basically means finding your community or your people. I’ve always thought of the theater as my Sangha. It’s my community of people and artists. Theater professionals have a really intense and honest collaborative relationship and a process of creativity, and I think that’s very unique. 

What keeps you motivated?

Curiosity. The challenge. The payoff. Diving really deep into a work or a character and having that dialogue with each and every member of an audience. Even if I reach one person during a performance, then all the effort and preparation was worth it to me. I have had those experiences. It’s the idea of holding a mirror up to each audience member so that they can, in a safe way, witness or learn from what I am presenting or embodying in order to absorb it into their own life. You should be different when you leave the theater from when you came in. Even if you hate the show, I would hope that you had a great ride home in your car and that the performance got you pumped up and talking about how much you hated it or how much you loved it—I don’t care. But you should be different than when you sat down.

How do you motivate others?

I’m very big on listening because it validates the other person’s past experiences, what they are currently experiencing, and where they’re coming from. A director tip that I’ve learned and that borrowed for my own life is, instead of giving advice or trying to solve the other person’s issue, I just repeat back to them what they have said as I understand it so they can hear it from an external source, and that usually brings on some clarity and inspiration.  

How has your career grown from its early days to now?

I went to a week-long summer camp for acting when I was in grade school, and then I became enamored with sports after that. When I was a junior and senior in high school, I performed in a play and a musical each year. Then I did some community theater. After that, when I went to college, I really committed to studying acting and that’s when my vision for a career in theater really started to take shape. I’ve done a lot of backstage work. In college, I directed, but I also sound designed, and costume designed. I built sets, too. I put them up, took them down, loaded them in, loaded them out—all kinds of grunt work, including working at concession stands. In New York City, I spent some time as a spotlight operator, I was also a carpenter, and I was a dresser doing quick changes for other actors and actresses. 

I enrolled in the Actors Theatre of Louisville Apprenticeship program. In fact, I was one of only eleven girls in the nation that auditioned and was invited into that ensemble. After that, I moved to New York City. In an effort to network, I wrote letters to people by hand because I couldn’t afford a printer, saying, “I met you at Actors Theatre of Louisville,” asking, “Do you have any advice for breaking into Broadway, or even off-Broadway?” I went to open calls at 4 am, getting dressed, putting on pantyhose, full face and makeup, and going and sitting at the Equity Building—I was an Equity Union membership candidate—all day long, hoping that other actors didn’t show up, and I could have their two minutes on stage. Sometimes that worked, and sometimes three days in a row passed before I got something. 

I had finally gotten my Equity card in 2006 and then I found an agent. Having an Equity card means you are in the union. I started off as an Equity membership candidate, meaning I earned weeks and points in order to earn union status. Once I did a union show, I was finally offered membership. The show was The Thugs by Adam Bock. When that happened, a union rep came and invited me to join. So, I did, and I got my actor’s Equity membership card. I had to pay the joining fee, and ever since then, I have had to pay dues. Later on, I got my first TV role on the show Rubicon, which was on AMC. It was before Netflix really took off and before the binge watching-era, so this mystery show did not get picked up for a second season, but I was a regular. That was my first TV role. I had a union rep invite me to join SAG after that , which is the Screen Actors Guild. I’m in all the unions you can be in as an acting professional. 

I didn’t get discovered. I hit the bricks and did a lot of work. Then it was off-Broadway, next thing you know—not very quickly, but quick enough. It was an enjoyable journey. I was attending interviews, getting offers, and then eventually, I was able to do some TV work and win some awards. It was a long journey, but I loved every minute of it. 

Where do you get your inspiration from?

First and foremost, always, I get it from the text and the clues in the text. After that, I get it from drawing from my own life experiences, observing other people’s life experiences, having a lot of empathy, and really observing what other people are going through, for good or for bad. Then I try to absorb all that and remember it to recall later in performances. 

What traits do you possess that makes a successful leader?

I would say perseverance. Also, communication, which includes listening and collaboration. 

What suggestions do you have for someone starting in your industry?

This is something I did, and I highly recommend it: Try to perform all the positions in a production. I mean, sound, lighting—everything. Do as many as you can. Acting might be your dream, or directing, or any other creative position or administrative position, but try to do as many of the roles in a production as you can. It teaches you respect and humility. It teaches you about everything that goes into a production, and it teaches you to appreciate the other roles. I like to thank everybody. For instance, whenever they compliment me or say, “Your performance was great and I’m so glad to have worked with you,” I’ll say to the lighting designer, “Well, nobody would have seen anything if you hadn’t done such an amazing job with the lights.” If you don’t have everyone in their Sangha or everyone in a production’s community doing their best, then any one aspect of it doesn’t matter. The production doesn’t work. And that includes appreciating the audience too. I think Tallulah Bankhead said, “If you want to save the theater, please don’t be an actor, be an audience member, darling.” 

What is your biggest accomplishment?

My biggest accomplishment was winning the Theater World Award. This award was for my performance in The Glass Menagerie by Tennessee Williams. It’s an award you are only eligible for once and it’s for your Broadway or off-Broadway premiere. It’s kind of a handshake or a pat on the back from the industry that says you’re on the right track, that you’re supposed to be here. When you don’t have money—and I didn’t! I was washing my clothes in my apartment sink because I couldn’t really afford the New York City laundromats—and you’re not getting parts, it’s difficult to persevere. You think you’re too fat or you think you’re too thin. You think, “Maybe I should change my hair, and that means I have to get new headshots. I can’t afford that.” Everything is more difficult when you’re financially strapped. There are always a lot of challenges in the industry, whatever stage of your career you’re in. I remember the challenges from early on in my career, and then this award comes along. It was the theater community saying, “You got something kid. Keep going.” That meant the world to me, because I really needed it at the time. I won the Theater World award in 2010 for The Glass Menagerie, which I ended up doing for eighteen months on and off at three different venues. That was also really exciting. I had a very loyal group of people lobby to keep me on the production instead of replacing me with a celebrity.  

Outside of work, what defines you as a person?

I’m proud of my sense of humor. I like to have fun. I like to be playful. I think a lot of people would agree with that assessment of myself. I also have a lot of compassion, which leads to having patience and an empathy for others. I’m a very understanding person. I’ve always had this creative side, and my creative point of view allows for some really unique problem solving, which is really helpful. I also love my dog and I love my family. I have a long-haired chihuahua named Bella. She’s just beautiful. I’ve had her for seven years now, and she’s not a little yippy dog or ankle-biter. She’s actually really cool.

Where do you see your career in five years?

These are some of the things I’m hoping for, that I’m trying to visualize in my mind’s eye, and I would really like them to come true: I’d like to do more voice work. I’ve done some voice work and it’s really enjoyable. You don’t have to have your hair and makeup done for voice work. You just have to look like a human being and have your voice warmed up. I loved my previous experiences in voice work, so I’d love to do a lot more of it, including audio books and books on tape. 

I’d like to develop more of my Shakespeare resume. Shakespeare is something that actresses can age with. There are a lot of queens in his work, so it’s great for actresses after a certain age. That’s something I would like to develop a little more and have on my resume. I’d also like to continue doing new works and original productions, as well. I love that collaborative, creative process. It’s just so exciting and so fresh, so I hope to continue that in my career. 

Lastly, I’ve been toying with the idea of directing. I directed one or to things in college and I loved it. One of my projects actually won my college’s equivalent award for best production. It’s a significantly different field than acting though, so I’d probably have to start small and work my way up to bigger projects, but maybe I could collaborate with a playwright I’ve already worked with before, or maybe I could assistant direct for a director I’ve already worked with to get my foot in the door. I’m already in the industry, so hopefully, I get a chance to do some directing. Of course, I’d like to act in more TV shows and movies. I’d love to further explore the medium of on-screen performance. The little bit that I’ve done—it’s like making artwork but instead of charcoal, you’re using oils. It’s just different, and I was excited by the challenge and the newness it presented. 

Dr. David Greenwald, Co-Founder and Neurosurgeon at Comprehensive MD, on Connecting with Customers through Inspiring and Innovative Treatments

Achieving mastery in his field every day, Dr. David Greenwald, Co-founder and Neurosurgeon at Comprehensive MD, understands the importance of providing life-changing treatments to patients in neurosurgery and making profound connections for those seeking a life free of pain. With the challenging task of caring for diseases of the brain, spine, and peripheral nerves, he utilizes the fascinating complexity of their anatomy along with surgical skills to treat customers and develop meaningful relationships that result in long-lasting experiences to look back on. 

To support his work, Dr. Greenwald relies on state-of-the-art technology to perform the most meticulous yet remarkable operations for patients with various conditions. “I utilize motion-sparing technology in both the neck and back. This is called total disc arthroplasty and I can approach the spine through anterior, lateral, and/or posterior corridors. This allows me to accurately target treatment of pathology, whether it be the disc or facet based, from the skull to the sacrum,” he shares.

Together with orthopedic surgeon, Dr. Nestor Javech, Dr. Greenwald finds comfort in strategic partnerships that significantly cater to client needs. This includes a strong foundation, a compatible associate, and a comprehensive product to deliver complete services successfully. Performing spinal surgery alongside additional services of general orthopedic surgery and interventional pain management, the result of a thriving practice such as Comprehensive MD is shown through satisfied customers and the thoughtful connection accompanying every encounter. “It is important that our patients understand and believe that we are more motivated by the successful outcomes of their care rather than the money we receive to provide that care. This requires that you treat each patient individually and not on some formulaic basis,” he adds. This embodies the passion and lasting dedication from Dr. Greenwald who always approaches work with a patient-first mentality.

As well, the touching experiences and most unique medical cases continue to leave a mark on Dr. Greenwald, even after thousands of performed surgeries. “One case that particularly stands out was a patient in their 30s who had been seen by several doctors with no favorable outcome.

After meeting with him and noting the hormonal imbalances he presented, I soon realized that he likely had a brain tumor in the pituitary region. He turned out to have a large tumor called a craniopharyngioma which I was able to successfully remove. The tumor was gone and the patient was able to return to normal life,” he shares. With efforts such as these, Dr. Greenwald’s upstanding reputation and the impact he leaves on so many prove to be enduring in the life of not only his patients but himself.

With over 20 years of experience, Dr. Greenwald continues to serve as an influential figure in medicine and as a successful entrepreneur in his field. Considering this, he is always happy to provide encouraging words for aspiring practitioners who find themselves in a cross-section of their journey to entrepreneurship.It is important to prioritize good medicine and surgical outcomes above all other aspects of your business,” he states. Placing the efforts of life-changing treatments in high regard, Dr. Greenwald looks to uphold the client experience while maintaining relationships with patients that continue to keep the vision of his practice alive.

Timothy Pessin on Leadership, Meditation, and Putting Your Best Foot Forward

“It was in 2007, I took a leap of faith and started a business with a friend.”

Timothy Pessin was born and raised in Pleasantville, California. After graduating high school, he began work as a general laborer for a construction company called Cali York Construction. This job was the start of a full-time position when he turned eighteen, comprising residential remodels and additions all over East Bay.

Timothy eventually took a job working for a telecommunications company; however, wanting to gain more experience in broader electrical work, he went on to work for various electrical contractors.

Eventually, he began running his own jobs and crews. Timothy worked for one other General Contracting company called Shakey Construction building homes. Mr. Pessin said, “I wanted to be well-rounded in the trade and know a bit about everything, which is something I’m proud of.” 

“It was in 2007, I took a leap of faith and started a business with a friend.” He did everything from new construction, wiring houses, residential service calls, and remodels. He then expanded to doing electrical work for cell phone towers and completed several jobs for many customers. This opportunity ended up taking him to Maui and completing wire installations there with his business partner. It was then that Timothy circled back to the Bay Area and started to run projects on a much larger scale. This was so successful that he transitioned into doing work for Clear Wire, Bectal, and AT&T, as well as T-Mobile and Verizon.

By 2015, he had one hundred and fifty people completing various projects. At that point, Mr. Pessin started running the business as the President/CEO of his company E-Tech. He became a major player in telecommunications in the Bay Area which includes general and electrical construction. He also jumped into working with Clean Energy in 2015, building hydrogen fueling stations. “Those were some of my most complex jobs.” One project Timothy spoke passionately about was the work he did with Tesla, constructing charging stations throughout several states.

Mr. Pessin became the primary construction contractor in the Bay Area. In 2020, his company, E-Tech expanded to Vancouver, WA, and is thriving as one of the primary construction contractors in The Pacific Northwest. E-Tech then expanded a division to Austin, Texas, with Tesla as well. Timothy was able to double the size of E-Tech starting at 13 million to 17 million over the last five years. Tim Pessin was excited to say, “E-Tech is tracked to do 45 to 50 million, and I did that without raising any capital, just going to a local lending bank.”

Thank you so much for joining us in this interview series. Before we dive into our discussion, our readers would love to “get to know you” a bit better. Can you share with us the backstory about what brought you to your specific career path?

I had a desire to build things and enjoyed working with my hands as a young kid, probably beginning at about eight years of age. My dad was a podiatrist, and though very book smart, he had no mechanical ability at all. I was the one at an early age who began fixing things around the house. It was my grandpa that was a union electrician and I think I got his genes and the desire to build things with my hands.

Can you share the most interesting story that happened to you since you started your career?

Being approached by the California Government to work on projects on Clean Energy. This is a statewide funded electrical vehicle charging program focusing on clean energy. This is a pilot program and will be a model for the rest of the country. It is amazing to me that our company has enough notoriety that it has grown to this size. It is humbling and something that I am proud of.

Can you please give us your favorite “Life Lesson Quote”? Do you have a story about how that was relevant in your life?

We get out of this life what we put into it. I am a firm believer that hard work and dedication pay off and success doesn’t happen overnight. You have to keep on driving and working harder than anyone else and good things usually happen. I am and have always been driven and ambitious. Life and business have their difficulties as well as everyday challenges, but you just have to push through.

Is there a particular book that made a significant impact on your leadership style? Can you share a story or an example of that?

I have become more spiritual in the last few years and read a book called The Soul of Leadership-Unlocking Your Potential for Greatness. In the book, there were so many stories of leading by example, having a routine, and being consistent. The more that I can get out and visit the job sites, I can create a culture of camaraderie with the team. The team needs to see the owner of the company. They don’t always see what we do on the back end of the business. We are very busy, but you still must interact with employees on all levels.

What do you think makes your company stand out? Can you share a story?

E-Tech is very diverse. When I was growing up in the trade, I wanted to learn different aspects of the business, building cell phone towers, clean energy, directional drilling, and building charging stations. Companies had to hire contractors to do all of those things. E-Tech can do everything needed to be successful in-house. We now only utilize subcontractors just to be able to complete more jobs with efficiency. This sets us apart from other companies in the same field.

The road to success is hard and requires tremendous dedication. This question is obviously a big one, but what advice would you give to a young person who aspires to follow in your footsteps and emulate your success?

I don’t think everyone fits in the same box. People are born with different aptitudes and skill sets and the ability to do certain things. Find something you are passionate about and work as hard as you can and follow your passion. Trades are just as important as getting a higher education and in some cases, more important. There is a place for everyone, figure out what you like doing, find something that checks all the boxes and if you have that passion, it doesn’t feel like work. Some of the most successful people in the world don’t have a college degree, it all depends on what you are good at.

Often leaders are asked to share the best advice they received. But let’s reverse the question. Can you share a story about advice you’ve received that you now wish you never followed?

Always go with your gut instinct. There have been times where people have told me to do something and I didn’t follow my intuition. I listened to them and it didn’t work out. You should check your feelings as well, but if something feels off, it probably is.

As a business leader, can you please share a few steps we must take to truly create an inclusive, representative, and equitable society? Kindly share a story or example for each.

You must lead by example, have a routine, and be consistent. These are the best things you can do when it comes to being successful, starting a business, and having energy each day. In a class I took years ago, they looked at the wealthiest and most successful people and the one thing they all had in common was that at some point in their day, they would set an intention for the day through meditation.

Find something you are passionate about and have a routine in your life. Go to sleep/wake up at a consistent time, meditate, and work out. Stick to your routine. It will help you be sharp and bring your “A” game every day. E-Tech stays present in the community and we think about the needs of the community. You must find the best talent when hiring for your business. You need to look for employees who have all the different skill sets and wrap that into your business so it runs well and you then become a well-rounded company. “Three smart people in a room is better than one smart person in the room.”

What is the most striking difference between your actual job and how you thought the job would be?

I always enjoyed building things and construction; however, as I have grown the company this has changed. My job has become less about building things and more about employee and customer relations, the financial aspect of it, and keeping the company and all its branches running smoothly. That is something that comes with the territory. I am now the boss and I have to do all of the things that come along with being a larger company.

How have you used your success to make the world a better place?

The success of becoming a well-known construction company and being able to complete various types of projects for all different customers to connect the world, build better cellular platforms while working on the leading edge with clean energy and clean vehicles. We do our part to build projects and to help people be better connected and improve the environment.

A Discussion With Callaghan O’Connor On the Importance of Cultivating a Positive Work Culture

Callaghan O’Connor is a real estate entrepreneur born and raised in Victoria, British Columbia. Originally expecting a future in sports management, he played hockey and rugby on the national level while attending university. After graduation, he first worked in Vancouver with the Canucks. When the opportunity to move into real estate presented itself, he pivoted to this field. As the draw of Victoria became international, Callaghan returned to his hometown to help it grow into one of the highest-ranked great places to live.

Can you share with us the back story about what brought you to your specific career path?

I grew up in Victoria, British Columbia. In high school, I got into sports, and I eventually went on to play for our national rugby team while in university. Real estate design and landscaping had always been another interest of mine, so when I had the opportunity to work with commercial real estate in Vancouver, I took advantage of it. After five years there, I moved back to Victoria and focused more on residential real estate. At the time, Victoria was starting to be recognized as a great place to live, not just by people in Canada, but people from all over the world. We live in one of the most beautiful positions on the globe. As far as overall communities are ranked for living, Victoria is on the top of the list. It has always been an amazing place to raise kids, be active, retire and now with the new landscape with remote working, Victoria locals and young professionals can build great businesses and contribute to other global companies.

Can you please give us your favorite “Life Lesson Quote”? Do you have a story about how that was relevant in your life?

“All the benefits in life come from compound interest – relationships, money, habits.” Building strong habits helps you become more present, happy, and peaceful. In my experience, those habits should include punctuality, dependability, and the ability to view things from alternative angles. It’s important to build your brand as one that will bring success to those you work with. Clients need to know when they are working with you, you have their best interest in mind.

Is there a particular book that made a significant impact on your leadership style? Can you share a story or an example of that?

Twitter has actually become my favorite place of learning. There are many exceptional, well-researched leaders that use the platform to share ideas, broadcast their beliefs, and engage with audiences. It offers a great opportunity to interact with so many people, on a global level. It has become a large source of learning and inspiration for me.

What advice would you give to a young person who aspires to follow in your footsteps and emulate your success?

Show up every day, take accountability, step out of your comfort zone, and set goals. ” Comfort is a silent killer for ambition.” I also believe it is very important to build a schedule and routine that sets you up for success. Become a master at prioritizing. There is so much distraction and noise in our world today, it is critical to be able to assess what is most needed now vs. what can wait for later?

In your experience, which aspect of running a company tends to be most underestimated? Can you explain or give an example?

The first thing that comes to mind is gaining loyal customers. Many assume that customers will come quickly and naturally. Developing a loyal customer base takes initiative, creativity, confidence, and time. This includes cold calling,  door knocking, cold emailing/messaging, lots of networking, and finally creating an exceptional experience for each person you interact with. Secondly, hiring and retaining a great team is critical. Your people are the most important part of your business and it takes time and effort to ensure you find the right people and keep them engaged and performing at their job. This includes creating job descriptions, posting them, interviewing, setting new people up with systems, training, ongoing support and feedback, recognition and rewards, etc.

You are a person of great influence. If you could start a movement that would bring the most amount of good to the most amount of people, what would that be? You never know what your idea can trigger.

I would start a movement that supports a shift in the curriculum in our education system. Critical aspects are missing from our children’s education experience that would positively impact their quality of life. I would include informative content around mental health and wellness, resilience, social media awareness, and usage recommendations. I would also focus on mindfulness, emotional intelligence, and foundational life skills such as financial planning and project management.  Setting up our next generations to be happy and healthy and arming them with critical life skills and tools is paramount.

In your opinion, what are a few ways that executives can help to create a fantastic work culture? Can you share a story or an example?

Establishing a productive work culture is all about fostering positive connections and making your employees feel valued. Take the time to understand what motivates them and acknowledge their efforts.  You want to build trust with them through honesty, integrity, and transparency. Reward great performances with verbal and written recognition. Provide training and development opportunities to motivate and engage the team and ensure they feel set up for success and that they are growing. Create open lines of communication and avenues for people to provide feedback and recommendations. Coach people in pursuit of elevating them professionally and personally. Generate an environment of fun and excitement. Create opportunities for people to have a work/life balance.

JTS Vacations Making the Traveling Experience Better for Travelers

Traveling around the world is many people’s dream, but more than that is the ease of moving from place to place without stress or unpleasant surprises. RIght in the middle of ensuring that is JTS Vacations, a travel company that makes sure travelers enjoy the very best of travel planning and experience a wholesome experience at their destinations.

JTS Vacation came to life from its founder’s love for traveling. The company has positioned itself as a reputable travel concierge that delivers a customized experience to every traveler. The founder and CEO, Shamica Davis, also calls herself the company’s “Chief Experience Officer” to reinforce how important it is for the company to deliver a unique and exceptional experience to travelers every time they itch to visit other parts of the world. JTS Vacations takes pride in planning every aspect, detail, and itinerary for its clients to make sure no stone is left unturned as far as their traveling is concerned.

One standout characteristic of the company is maintaining the same standard of customized experience across the board for its customers. The team is already given each customer’s information, and every customer has a travel advisor assigned to them. So all communication goes through each advisor and is kept consistent throughout the travel process. “If you call at different times, be assured of getting a customized experience. You will not have to go through the process of explaining yourself all over each time you come. We make sure it remains customized for you alone until we are done with your travel plans. Your only job is to pay, pack, and show up,” Shamica promised.

Only a few travel companies take customer experience seriously when planning for their clients’ travels. JTS Vacations offers upscale and elevated customized experience at the core of its services, and it takes away all the heavy lifting from its customers’ hands. The company aims to connect with everyone looking to enjoy and experience the world and relax while at it. “We don’t want to brag, but we’re sort of a big deal when it comes to providing our clients with next-level client support. As a result, our clients feel listened to, taken care, and at ease when they plan their travel with us,” Shamica said.

JTS Vacations also ensures its clients are fully informed and educated about their intended travel plans. Information like visa information, flight details, accommodations, places to see, culture tips, and destination guides are all provided for clients before their travel plans are perfected. The JTS Vacations staff are well-versed in various destinations and often go on research trips and accommodation inspections to make sure everything the company promises is genuine, authentic, and possible to deliver.  

In a few years, Shamica Davis hopes to leverage JTS Vacations’ success to launch other ventures, top of which is her Chief Experience Officer Coaching program, in which she intends to teach new travel agents how to navigate the travel business. “I learned a lot about the travel business through trial and error, and I want to help the next up-and-coming group of agents to avoid the many pitfalls of entrepreneurship,” she said.

Learn more about JTS Vacations on the company’s website.

Jeffrey Krentzman: A Living Example of Passion Is the Key to Success

Success does not come to those who wait but to those who work hard.

The road to accomplishment is not easy. There are so many hurdles you have to pass through before you can actually achieve what you want. Sometimes, it gets hard to cope up, but most of the time, it helps in moving forward. Since the beginning, we have been told hard work is mandatory for success, but however, we are never told about the unpleasant pathway. After entering the corporate sector, some people tend to give up because of the constant struggle and criticism. On the other side, most of them stand still and face everything independently, and this is what success is about, being passionate.

In the list of determined and dedicated entrepreneurs falls the name of Jeffrey Krentzman, a man of his vision. Indeed, the corporate sector has a lot to offer, both negative and positive. Standing against the odds and embracing positivity is what entrepreneurship is about. Krentzman did the same, and there he was, a successful businessman.

After acquiring his BSc degree in Communication Studies from Boston University, Krentzman pursued his major as his career. But soon after entering the corporate sector, he knew that he was not made for commercial captivity. He instantly started looking for opportunities, and in 2009, he finally found one. Sometimes, the customers do not even know the problem exists until they are forced to notice it. Communication of the need for a particular service is the core goal of a business, and Krentzman did the same. In 2009, he saw an opportunity and opened up his company, The BBQ Cleaner.

Krentzman knows that everybody wants to have a barbecue night, but nobody wants to clear and clean up the mess after that. He saw this as his targeted area and set his mission. Initially, in 2006, Krentzman started providing barbecue cleaning services locally. And after three years, when he was confident about delivering the services to other people, he opened up a barbecue cleaning company and started providing his services in the US. He knew it was not easy to pursue this field as a career because it was nothing but a cleaning job in people’s eyes. However, Krentzman did not think a lot, and he made his decision. Being spontaneous and instinctive made Krentzman open up at 255 locations all over the US and Canada today.

After looking at his success in the most unexpected field, Krentzman realized that all one must have is a vision to be an effective entrepreneur. He knew a lot of people were not stepping forward because of the fear of failure, and he started giving a helping hand to those next-generation leaders. Along with his business, Krentzman began mentoring other innovative enthusiasts too. He started his podcast “Mind your pucking business,’ and in that, he talked about the ups and downs of his journey. Krentzman knew everybody needs a little motivation to get where they want to be, and he tried his best to be the encouraging factor. Now, Krentzman helps people determine their goals and customize their marketing plan to make them achieve what they desire.

Managing a business, helping others, and looking after the family all at once is not as easy as Krentzman made it look. From the beginning, he has faced a lot of challenges. He was criticized for his field and was never given the respect he deserved. But according to Jeff, people who did not believe in his vision acted as fuel to the fire and made his hunger for success even greater. People who take constructive criticism positively eventually grow at a faster pace. Leadership is not easy; instead, it is constant exposure to risks and negativity, but leaders know how to handle everything well, and Krentzman is one of those leaders.

Verdict

The slow and gradual growth of his business gave Krentzman several new ideas and exposure. He became a mentor, a sports analyzer, a motivational speaker, and above all, a responsible father. Even after so many things on his plate, Krentzman has agreed that his number one priority is his family and happiness. It is not easy to manage professional and personal life together, but people like Krentzman restore the faith of humans in flawless management. 

 

 

Dr. David Greenwald, Co-founder and Neurosurgeon at Comprehensive MD, on Connecting with Customers Through Inspiring and Innovative Treatments

Achieving mastery in his field every day, Dr. David Greenwald, Co-founder and Neurosurgeon at Comprehensive MD, understands the importance of providing life-changing treatments to patients in neurosurgery and making profound connections for those seeking a life free of pain. With the challenging task of caring for diseases of the brain, spine, and peripheral nerves, he utilizes the fascinating complexity of their anatomy along with surgical skills to treat customers and develop meaningful relationships that result in long-lasting experiences to look back on.

To support his work, Dr. Greenwald relies on state-of-the-art technology to perform the most meticulous yet remarkable operations for patients with various conditions. “I utilize motion-sparing technology in both the neck and back. This is called total disc arthroplasty and I can approach the spine through anterior, lateral, and/or posterior corridors. This allows me to accurately target treatment of pathology, whether it be the disc or facet based, from the skull to the sacrum,” he shares.

Together with orthopedic surgeon, Dr. Nestor Javech, Dr. Greenwald finds comfort in strategic partnerships that significantly cater to client needs. This includes a strong foundation, a compatible associate, and a comprehensive product to deliver complete services successfully. Performing spinal surgery alongside additional services of general orthopedic surgery and interventional pain management, the result of a thriving practice such as Comprehensive MD is shown through satisfied customers and the thoughtful connection accompanying every encounter. “It is important that our patients understand and believe that we are more motivated by the successful outcomes of their care rather than the money we receive to provide that care. This requires that you treat each patient individually and not on some formulaic basis,” he adds. This embodies the passion and lasting dedication from Dr. Greenwald who always approaches work with a patient-first mentality.

As well, the touching experiences and most unique medical cases continue to leave a mark on Dr. Greenwald, even after thousands of performed surgeries. “One case that particularly stands out was a patient in their 30s who had been seen by several doctors with no favorable outcome. 

After meeting with him and noting the hormonal imbalances he presented, I soon realized that he likely had a brain tumor in the pituitary region. He turned out to have a large tumor called a craniopharyngioma which I was able to successfully remove. The tumor was gone and the patient was able to return to normal life,” he shares. With efforts such as these, Dr. Greenwald’s upstanding reputation and the impact he leaves on so many prove to be enduring in the life of not only his patients but himself.

With over 20 years of experience, Dr. Greenwald continues to serve as an influential figure in medicine and as a successful entrepreneur in his field. Considering this, he is always happy to provide encouraging words for aspiring practitioners who find themselves in a cross-section of their journey to entrepreneurship. “It is important to prioritize good medicine and surgical outcomes above all other aspects of your business,” he states. Placing the efforts of life-changing treatments in high regard, Dr. Greenwald looks to uphold the client experience while maintaining relationships with patients that continue to keep the vision of his practice alive.

Medghyne Calonge on Being a Successful Leader and Inspiring Those around Her

Medghyne Calonge is the CEO and Founder of Judicial Legal Services LLC a firm that provides family mediation, legal document preparation, and public notary services. As a certified Florida Mediator, Arbitrator, Notary Public, Human Resources Professional, and Paralegal, Medghyne takes pride in helping her clients navigate the legal landscape. Medghyne Calonge is also a motivational speaker and has spoken at various events with messages of advocacy and inspiration. She is currently working on developing additional projects and looks forward to accomplishing them successfully.

Why did you decide to create Judicial Legal Services?

I have always had a passion for mediation. It is an effective alternative to resolving issues. Most people think mediation is something reserved for family legal matters, but it can be helpful for really anything that presents itself in the legal world. Though Mediation is the primary service that we offer, we also provide other services such as legal documents’ preparation, public notary, and wedding services. We’re still fairly new, but greatly looking forward to growing and to helping as many people as possible.

What do you love most about mediation?

I love being able to give people the ability to analyze their situations. My job as a mediator is to help each side weigh the facts. Each party comes to the table with their version of what will work, I help them come to an agreement that is beneficial for all with negotiation and cooperation. I like being able to provide that opportunity for people. While studying at a local coffee shop one night during my undergraduate years, the waitress asked what I was working on. We got into a conversation where she shared her story of divorce and how powerless she felt because her ex-husband could afford a higher-level attorney than she could. Her story sparked a fire in me. I knew I wanted to one day be able to help people going through what she had.

What does your typical day look like?

My day-to-day usually consists of meetings, building connections and networking. There is a lot of work done in the background when you are just starting out. I’m working with a company on things like my website and other marketing ideas, and as I prepare to get Judicial Legal Services fully operational, I continue to work as a Human Resources Professional.

What keeps you motivated?

I am very goal-oriented. I remember back in grade school; I made a calendar of how I expected my life to be. I knew when I was graduating high school, college, everything. I had planned exactly how my life was going to go. It took some time to learn that life does not always go how you expect it to. It can be overwhelming at times, especially when you have to revise your plans due to obstacles that are completely out of your control, like my difficult battle with lymphedema; but it’s how you react and refocus that builds your character. My motivation is to keep the focus on accomplishing my goals to successful fruition one at a time!

How do you motivate others?

I motivate others by sharing some of my own personal challenges and encourage others to learn and persevere through life’s difficulties with a constructive mindset. I think it is important to focus on the positive aspects. I am a firm believer that in life, it’s not so much what happens to you but your attitude of how you react to it that matters most, as your reaction can determine whether you survive through or not. I encourage people to focus on what they can control and to be active in their own success and achievements.

How have you grown your company since you opened?

Every day is a work in progress. I am working on growing our client base through marketing and networking, in addition to continuous learning. As professionals, you need to keep yourself up-to-date with what is happening in your field with appropriate training. Part of my current focus is reaching as many people as possible and sharing the benefits of mediation.

Where do you get your inspiration from?

I get my inspiration through meditation and by appreciating the simple things in life. Also, my grandmother was very inspirational to me. She was the kind of person who would help someone in need, no matter their ability to pay her back. To this day, I volunteer as often as I can primarily because she instilled that passion in me, and I have grown to enjoy giving back and serving others especially the less fortunate.

How do you maintain a solid work-life balance?

I put absolutely everything onto a schedule and prioritize. I always have a lot going on, so keeping it all straight can get complicated if I don’t have that visual. It helps me to focus and manage my time appropriately. I love being active and staying busy and have also learned the importance of proper time management in order to successfully maintain it all. I even have my workout routines programmed on my calendar, as health and wellness are very important to me!  Also, at times I love to just turn off my phone and simply breathe and enjoy life and its simple pleasures!

What traits do you possess that make you a successful leader?

A few of the traits that I think make me a successful leader is respect, integrity, determination, courage, and persistence.  I am a visionary, goal oriented and also a very grateful person who believes that life itself is a blessing!

What suggestions do you have for someone just starting in mediation?

My biggest suggestion would be to make sure you have a passion for the work. That is really something that I would suggest for anyone entering any field really. To not focus solely on the money that you can make; but rather to pursue what you love as in doing so it will be more rewarding and fulfilling. Additionally, I would say not to rush and that it’s okay if all of the finite details are not confirmed, as certain matters will have to develop and be figured out over time.