In the relentless stream of global business communication, one indispensable yet often overlooked service plays a crucial role – transcription. Amidst this realm of converting spoken words into written records, Ditto Transcripts emerges as a towering name, representing a seamless fusion of human expertise and technological precision, where each word is transcribed with an unwavering commitment to excellence.
A Journey of Evolution: From Transcription Outsourcing to Ditto Transcripts
Originally known as Transcription Outsourcing, Ditto Transcripts embodies the personal and human-centric approach to delivering transcription services. Founded 13 years ago by the visionary Benjamin Walker, the company initially focused on medical transcription. During this era, the meticulous transcription and standardization of critical medical data were invaluable, considering the healthcare industry’s reliance on paper records.
As technology progressed and medical records transitioned into the digital realm, the demand for traditional medical transcription services diminished. Faced with this challenge, Walker chose adaptability over stagnation. This led to the diversification of services, encompassing legal, law enforcement, academic, financial, and general business transcription, marking the genesis of Ditto Transcripts.
The Turning Point: Awarded the Arkansas State Police Contract
Walker’s entrepreneurial spirit and aversion to conventional employment led him to diversify Ditto’s services. The turning point came when Ditto secured a significant law enforcement contract with the Arkansas State Police. This not only established Ditto in the law enforcement sector but also paved the way for subsequent contracts from various agencies.
Today, Ditto collaborates with a diverse clientele, ranging from government agencies and single-practice physicians to attorneys and entire university systems, both in the United States and internationally. Notable clients include the University of Colorado Boulder, New York University, BP, the VA, the National Park Service, and the Colorado Department of Labor and Employment, among others.
A Commitment to Excellence and Security
Excellence and security are pillars of Ditto’s services. The company adheres to HIPAA and CJIS regulations, ensuring fast, accurate, and reliable transcription services. Specializing in medical, legal, law enforcement, academic, and financial transcription, Ditto’s dedication to client satisfaction is evident in its active client support and rapid response to inquiries. Highly skilled transcriptionists based in the United States guarantee top-quality transcriptions with an impressive 99% accuracy rate. Their experience in handling confidential recordings, cases involving minors, and interviews with whistleblowers underscores their commitment to security and precision.
The Human Touch: Quality Control Beyond Technology
Ditto believes in the supremacy of human touch over technology in quality control. Transcriptionists at Ditto possess a keen ear for accents, dialects, and grammar, differentiating them from companies overly reliant on AI technology. Each transcriptionist at Ditto meticulously reviews audio files or handwritten notes, ensuring precision and perfection in every transcription.
Client-Centric Approach and a Bright Future
Every client and project is valued equally at Ditto, evident in the user-friendly budget calculator on their official website. Their hallmark is accuracy combined with rapid turnaround times. To showcase their confidence in services, Ditto offers a generous free trial for new clients, allowing them to experience the quality before committing to a project.
Looking ahead, founder and CEO Benjamin Walker pledges to maintain Ditto’s unwavering commitment to service quality and security. In an evolving industry, Ditto aims to transcend boundaries and advance transcription while adhering to its core value – the human approach to everything they do.
Ditto Transcripts stands as a testament to perseverance, innovation, and an unwavering commitment to client satisfaction. In a world of technological marvels, they remind us that sometimes, the “human way” remains unparalleled.