Business

LogDNA and IBM Just Inked a Big Partnership

So what exactly is Log Management? Log management comprises an approach to dealing with large volumes of computer-generated log messages. Log Management generally covers: Log

(Customer) Service

At Your (Customer) Service

You got into the customer service training business almost by accident. What’s your backstory? Nancy Friedman – I had a terrible customer service experience with

Mistakes That Can Weirdly Make You Millions

Mistakes That Can Weirdly Make You Millions

AquaVault, a noted Shark Tank company went from doing $100,000 to now doing millions with an estimated value of nearly $20 million. The three founders, Jonathan Kinas, Avin Samtani and Robert Peck, open up about