By: Jay Feldman

In retail, what happens behind the counter can make or break your bottom line. While many business owners install security cameras and trust their employees, internal theft remains one of the common—and costly—threats facing small businesses today.

At SuperSonic POS, we’ve developed a smarter way to uncover these hidden losses. Our Loss Prevention Analysis system doesn’t just record video; it synchronizes point-of-sale data with real-time footage and audio, giving owners a complete picture of each transaction—before, during, and after it happens.

And the results? Nothing short of eye-opening.

What Makes SuperSonic POS Different

Many business owners assume a basic camera setup is enough. After all, if theft is happening, it should be visible—right?

Not quite. Traditional security cameras show you what happened, but without the full context of the transaction—who rang it up, what was entered, whether it was a sale or a “no sale”—the truth often remains hidden in plain sight.

SuperSonic POS changes that by integrating:

• Video & audio footage synced to every transaction
• Receipt-level data with filters for employee, payment method, discount, voids, no-sales, and more
• Searchable incident history for fast investigations and pattern detection

In short: You’re not just watching a screen—you’re reviewing digital proof.

Real Business, Real Discoveries

Some of our loyal clients began as skeptics. Many said the same thing:
“We already have cameras. We don’t need this.”

But once SuperSonic’s loss prevention tools went live, they discovered just how much was slipping through the cracks:

Case #1: $500/Day in Disappearing Revenue

A business owner suspected theft but couldn’t pin it on anyone. Within one week of installing SuperSonic’s integrated system, they identified not one, but multiple employees involved in a recurring scheme.

Losses were estimated at $500 a day—a staggering amount that had been hidden for months.

Case #2: The “No Sale” Sleight of Hand

During a routine client training session, we pulled up a random transaction. It showed an employee accepting a $100 cash payment but recording it as a “no sale”. The owner immediately recalled the register being off by $100 that day—confirming the theft in real time.

Case #3: $45,000 Stolen by the Manager

One of the many sobering discoveries involved a client’s trusted manager. Using SuperSonic’s filtered video receipt system, the owner uncovered over $45,000 in losses due to a mix of skimming tactics—none of which had been detectable using standard video alone.

Case #4: Fighting a Chargeback with Proof

When a customer disputed a purchase and filed a chargeback, claiming he never received the food he paid for, our client used SuperSonic’s synced receipt and video system to prove the items were handed over. The kicker? The customer was a regular—a local pastor who visited the shop daily. With clear footage and transaction logs, the chargeback was overturned.

More Than Prevention—It’s Protection

SuperSonic POS doesn’t just help you spot theft—it helps prevent it by:

• Holding staff accountable
• Reducing opportunity for fraud
• Creating a transparent environment
• Providing evidence to fight chargebacks and false claims

And unlike traditional setups, you don’t need to sift through hours of footage. Everything is searchable, timestamped, and integrated with your POS data.

Who Needs This?

If you operate:

• A convenience store, smoke shop, gas station, or deli
• A quick-serve restaurant or food truck
• A retail store with high cash volume

…SuperSonic POS can save you thousands—if not tens of thousands—of dollars in shrinkage.

Internal theft is rarely obvious—and it’s often committed by the people you least suspect. But with SuperSonic POS, you can stop guessing and start knowing. Our loss prevention system does what cameras alone can’t: connect the dots between behavior and transactions, giving you the evidence you need to protect your business.

Whether you’re trying to get ahead of fraud, recover lost revenue, or create a culture of accountability, SuperSonic POS offers a powerful, proven way to see what others miss.

Learn more or schedule a demo at supersonicpos.com.

Disclaimer: The information provided in this article is for informational purposes only. The content reflects the features and functionalities of SuperSonic POS as presented by the company. While the article highlights how SuperSonic POS aims to assist businesses with fraud prevention and operational efficiencies, individual results may vary. Readers are encouraged to conduct their own research and consult with relevant experts before adopting any new technology for their businesses. The article does not guarantee any specific outcomes or financial savings. All claims regarding the effectiveness of SuperSonic POS are based on the company’s stated features and client experiences.