December 12, 2025

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Arro Labs Welcomes Industry Veteran Marc Doering as Head of Technology

Kivo Daily Staff on August 21, 2025

By: Andrew Nieman

AUSTIN, TX – Aug 1, 2025 — Arro Labs, a digital product agency that supports enterprise teams in designing, building, and launching transformative digital experiences, is pleased to welcome Marc Doering as its new Head of Technology.

Marc brings significant technical expertise in both web and mobile development, along with a passion for fostering strong, cross-functional teams. He will oversee Arro’s engineering organization and play a crucial role in shaping how Arro’s product teams build and deliver solutions, including integrating AI tools into daily workflows.

“I’ve seen Marc build highly skilled, cohesive teams over the years — both in-house and as an agency owner,” said Andrew Nieman, co-founder of Arro Labs. “Whether it was as a tech startup founder or as a head of product at a large enterprise, he understands that selecting the right people is as critical as selecting the right technology. This makes him a great fit for Arro.”

Marc began his career in engineering at Accenture before founding and scaling his own digital agency, which was later acquired by ZenBusiness. At ZenBusiness, he led cross-functional product development, delivering software to support the company’s rapid growth. His experience includes building and mentoring engineering teams, shaping product roadmaps, and managing complex deliveries for enterprise clients.

“In joining Arro, not only do I have the opportunity to reunite with some talented former colleagues, but I also get to do so at a time when the demand for tech adoption in the enterprise has increased,” said Doering. “There is a widespread belief among business leaders that AI can help accelerate digital transformations, but it’s challenging to separate what’s feasible from what’s not. We’re here to help them focus on what’s most relevant.”

A New Era of Product Strategy: Powered by AI

Marc’s arrival comes at an important moment for Arro Labs, as the agency continues to expand its capabilities to help clients explore and implement AI in practical, meaningful ways. With so much noise in the space, Arro is dedicated to helping technology and product leaders ask the right questions before making costly decisions.

Arro’s tech advisory practice works with enterprise teams to explore how tools like large language models (LLMs), automation, agentic AI, and intelligent UX can enhance everything from team productivity to customer engagement and conversion. Instead of focusing on fleeting trends, Arro prioritizes realistic adoption — emphasizing use cases that can reduce churn, speed up delivery, and personalize user experiences at scale.

“There is a noticeable gap between the interest in AI and the actual success of its implementation in enterprises,” said Arro co-founder and MIT alum Andre Sugai. “Marc’s experience leading product and engineering teams through significant transformations makes him well-suited to help brand leaders move from theoretical to operational AI solutions.”

Arro is also focusing on internal initiatives that support teams in piloting AI capabilities within a secure, structured framework. A recent study out of MIT found that the success rate of enterprise companies attempting to implement AI tools with internal teams was under 20%, and in some cases, as low as 5%. However, the success rate rises to 67% when partnering with specialized vendors, particularly when integrating an off-the-shelf product instead of developing a custom solution.

“From refining AI-assisted QA and code reviews to automating UX prototyping, there are numerous opportunities to streamline delivery,” says Doering. “But as business leaders evaluate their AI strategies, they must keep asking one important question: are we actually removing friction — or just adding more hype?”

About Arro Labs

Arro Labs is a digital product agency that helps enterprise organizations build smarter, faster, and more impactful digital experiences. From product strategy and UX design to engineering and analytics, Arro partners with teams to reduce complexity and deliver business value — often at a faster pace than traditional models. With a flexible, embedded approach, Arro becomes a trusted extension of the teams it supports.

To learn more, visit www.arrolabs.com

Beyond Software: How eSkilled Builds Educational Impact Through Innovation and Social Responsibility

Kivo Daily Staff on August 21, 2025

Digital platforms now sit at the center of workforce preparation, prompting educators and policymakers to consider how technology can expand access without compromising quality. The conversation has moved beyond software performance to broader questions of equity, compliance, and social responsibility. Among the firms navigating that terrain is eSkilled, a Queensland-based company that links student management, learning delivery, and course creation in one suite. Its trajectory offers a glimpse into how an education-technology provider can integrate public-interest goals into commercial growth.

eSkilled took shape in Fortitude Valley in August 2019 when Scott Rogers and William Cowie—both long-time operators in Australia’s vocational education and training sector—mapped out a response to the fragmented systems they had used for years. They recruited technologists and instructional designers to develop an integrated platform that would handle enrolment data, compliance reporting, and learning delivery inside a single architecture. Nicholas Beaumont later joined as head of technology, steering the build toward cloud infrastructure that could scale quickly for both small providers and national institutions. From the outset, the founders framed growth targets in terms of measurable gains in operational efficiency for Registered Training Organizations, rather than focusing solely on market share.

That sector-wide orientation is visible in eSkilled’s external partnerships. The company sponsors events run by the Independent Tertiary Education Council Australia (ITECA) and backs professional-development summits hosted by Insources and other VET forums. It delivers free webinars on topics such as online assessment integrity and the latest changes to the Standards for RTOs, sessions that draw administrators from community colleges alongside compliance officers from private RTOs. At national summits, the firm’s staff  highlight the need for systems that are seamlessly integrated and purpose-built to support compliance requirements—reducing administrative burden and improving data accuracy for smaller providers.

Outside the training arena, eSkilled channels part of its revenue into humanitarian and environmental causes. eSkilled made donations to the United Nations High Commissioner for Refugees, UNICEF Australia’s Pakistan flood response, GIVIT’s Queensland flood appeal, the Philippine Red Cross, Caritas Manila, UNICEF Philippines, and Habitat for Humanity home-building projects. It also supports animal-welfare drives such as Strays Worth Saving. Staff volunteers have also joined weekend construction teams in Brisbane and Makati

The product catalogue reflects a focus on smaller organizations with limited instructional-design staff. A library of accredited training resources aligned to national training packages, enables remote colleges to launch programs without lengthy authoring cycles. Since 2024, eSkilled AI Course Creator, a browser-based tool that draws on large language model output, has generated courses with quizzes and multimedia elements in more than eighty languages. Users may export courses through LTI or SCORM packages, embed them on external sites, or deliver them directly within eSkilled’s hosted environment. Several nonprofit providers in regional New South Wales credit the system with reducing their course build time from months to weeks.

While customer-service accolades can drift into public-relations territory, external surveys offer a concrete record. The Australian Achiever Awards rated eSkilled as “highly recommended” for customer service in 2022, following a review of RTOs, TAFEs, and training consultancies across five states. Clients interviewed cited the in-platform user forum and a ninety-minute onboarding session delivered by support staff. One compliance manager in Victoria said the unified data model “cut audit preparation to a fraction of what it was,” an assessment echoed in quarterly testimonial compilations published on the company site. Update logs show fortnightly releases that fix minor bugs and roll out incremental features requested in those forums.

Adoption has moved beyond vocational colleges. Corporate learning and development teams in logistics and healthcare use the same environment to run onboarding modules, while K-12 schools deploy stripped-down instances for digital electives. TAFE campuses integrate the student-management component with state-reporting frameworks, and several universities employ the AI authoring tool for micro-credential experiments. A localization layer enables administrators to adjust language variants and compliance flags for various jurisdictions. This feature led one Philippine university to pilot maritime-safety modules in both English and Tagalog.

Industry recognition has come from multiple bodies. The Australian Business Awards named eSkilled the 2023 winner for Software Innovation, citing its integrated assessment workflows as the key to its success. LearnX presented a Gold Award for Best Learning and Talent Technology in 2022, and the Australian Small Business Champion program listed the firm as a finalist in 2023. While awards do not represent an academic peer review, they indicate that independent panels have examined product claims and found evidence to support them.

Public roadmaps highlight a suite of accessibility and inclusion updates, including WCAG 2.2 compliance, multilingual interfaces, AI tutorbots, improved text-to-speech capabilities, and enhanced readability features such as overlays for image-based text. The company is also negotiating partnerships with international NGOs to adapt its course creator for humanitarian training scenarios, such as health and safety modules deployable in temporary shelters. Sustainability targets include transitioning all Australian servers to renewable energy providers by 2026 and publishing annual carbon intensity metrics.

The education-technology field continues to grapple with the dual mandate of commercial viability and social value. eSkilled’s record illustrates one approach: embed sector advocacy, philanthropic giving, and accessibility goals inside the same operational framework that drives software releases. Whether that model becomes standard will depend on regulatory shifts, funding structures, and the willingness of other firms to internalize similar responsibilities. For now, eSkilled offers a case study on how an EdTech company can grow while keeping its focus on the broader educational ecosystem it serves.

Why Card On Guard Is the Next Step in Clean Water Innovation

Kivo Daily Staff on August 20, 2025

By: Ayeshah “Ice” Somani

Chlorine has long been the standard choice when it comes to pool care. It’s familiar, inexpensive, and widely used. But for many pool owners, that reliability now comes with questions: Is it healthy to soak in? What happens to the runoff? Does clean water really need to come at an environmental and personal cost?

Card On Guard, an Indiana-based company led by Darren Hickman, is offering a different answer. It has developed a light-based solution that cleans water without chemicals, machines, or electricity. Using its BioPhotonX™ UV Light Conversion Film, Card On Guard has introduced a natural way to maintain safe, clear water by turning sunlight into sanitation.

This isn’t an accessory or a tech gadget. It’s a shift in how we think about water treatment. And it works without changing a single step in a pool owner’s routine.

A Simpler Way to Clean

The company’s flagship products, TUBE and FIN, are simple by design. You drop them into your pool or hot tub and let the sun do the work. One TUBE covers up to 10,000 gallons of water, while each FIN is for 15,000 gallons. It requires no setup, no connection, and no maintenance. Once placed in water, it works silently using ambient light.

That simplicity matters. In the early days of Card On Guard, Hickman learned that leading with technical details didn’t resonate. “I focused too much on the technical details, which alienated people,” he said. Instead of trying to replace chlorine, he designed a product that works with it. By keeping chlorine in its most effective form, Card On Guard allows users to test their water just as they always have and get the same safe readings, using less of the chemical.

Rethinking What “Clean” Feels Like

For generations, the strong scent of chlorine has been linked with cleanliness. But many pool owners are beginning to question what’s in their water and what that means for their skin, their families, and the planet.

Card On Guard doesn’t scare consumers into changing their habits. It simply offers a better option that fits into what they already do. The process is natural, the results are visible, and there’s no steep learning curve. As people look to reduce chemical exposure in other areas of life, like food, skincare, and home cleaning, it makes sense to look at pools and hot tubs through the same lens.

Hickman believes this shift isn’t limited to residential backyards. Commercial cooling towers, municipal water treatment systems, and even vegetable and fruit produce sanitation all rely heavily on chlorine to manage bacteria. That dependence carries costs, financial, environmental, and personal benefits. Card On Guard offers a scalable approach that could reduce chlorine use in these broader systems without disrupting how they operate.

Still, the pool care market has been slow to embrace change. Chlorine is easy to test, cheap to buy, and widely accepted. That’s part of what makes Card On Guard’s strategy effective. Instead of competing with chlorine, it extends its usefulness. It offers cooperation rather than asking pool owners to take sides.

Innovation Without the Learning Curve

Darren Hickman knew the roadblocks facing eco-friendly innovation. After working across industries from agriculture to skincare, he found that good ideas often didn’t fail for lack of effectiveness. Instead, they stumbled because consumers couldn’t adopt them easily, weighed down by high costs or unnecessary complexity.

Card On Guard beat those challenges. There’s no installation. No subscription. No maintenance. Just a drop-in product that works quietly and effectively. That’s what makes it appealing not only to early adopters but also to the average homeowner looking for fewer chemicals, lower costs, and less hassle.

Affordability was always part of the plan. Hickman points out that while companies love to talk about sustainability, many still choose cheap, harmful options because they’re easier to scale. “Eco-friendliness needs to be as high a priority for companies and investors as fair trade and DEI practices,” he said. For small companies like his, the focus must remain on reducing costs while improving impact. That’s the only way change becomes part of the mainstream.

There’s also value in not overcomplicating the message. “There is a large consumer base looking for products to improve personal health, and if there is an environmental benefit, the potential is enormous,” Hickman said. The key is making that benefit easy to adopt. That’s where Card On Guard thrives.

A Quiet Revolution in Water

Card On Guard introduces change without disruption. It stands on what people are already confident with and what makes their lives better. It’s subtle by design, working behind the scenes to lessen chemical use, cut down maintenance, and move water care closer to where it should be: safe, sustainable, and accessible.

That’s what makes this more than a pool product. It’s a proof point that innovation doesn’t have to be flashy to be effective. In the hands of homeowners, it means cleaner water with less effort. In the hands of builders, it hints at a larger opportunity: rethinking how we work with natural resources instead of working around them.

The water looks the same. The pool feels the same. But behind that calm surface, something new is happening. Sunlight is doing the work, quietly and safely. And that’s exactly the kind of future we need.

Cleaner water doesn’t have to mean more chemicals or more complexity. With Card On Guard, you can make a quiet but powerful shift toward safer, simpler water care, starting with just one simple drop-in.

New Jersey’s Growing Food Scene: Simple Flavors, Big Impact

Kivo Daily Staff on August 19, 2025

By: Joshlin Estsvez

In the past decade, the culinary landscape in New Jersey has expanded in scope and ambition. The rise of small, independent restaurants, mobile food trucks, and craft producers has introduced new perspectives and flavors to neighborhoods across the state. These ventures often operate on modest scales but maintain a clear commitment to quality. They thrive not on gimmicks, but on the strength of their ingredients and the depth of their preparation.

Chefs in New Jersey, particularly those behind newer establishments, often work directly with local farms, fisheries, and specialty growers. Seasonal produce from the Garden State’s fertile soils—such as sweet corn in late summer, heirloom tomatoes in early fall, and tender asparagus in spring—frequently features prominently on menus. The coastal waters yield striped bass, blue crabs, and oysters that appear on plates within hours of being harvested. This farm-and-sea-to-table approach provides a tangible connection to the state’s land and water.

Geography plays an important role. Positioned between New York City and Philadelphia, New Jersey benefits from a steady exchange of culinary ideas and access to markets that value quality, freshness, and authenticity. Towns such as Asbury Park, Montclair, and Collingswood have become dining destinations, drawing visitors not only for specific restaurants but also for the walkable, food-centered communities they have cultivated.

Signature dishes remain part of the draw. A tomato pie in Trenton, with its crisp crust and sauce-first construction, reflects a long-standing style still preferred by locals. Along the Shore, seafood shacks serve fried clams, lobster rolls, and scallops caught just offshore. In the summer, roadside stands offer baskets of blueberries, peaches, and strawberries grown within miles of where they’re sold. These flavors are more than ingredients—they are markers of place and season.

Beyond restaurants, a wave of small-scale producers has emerged to serve this appetite for local flavor. Craft breweries are now scattered across the state, many occupying repurposed warehouses or historic buildings. They brew beers that reflect regional character, from hop-forward IPAs to malty porters inspired by pre-Prohibition recipes. Artisanal bakeries produce crusty breads and pastries rooted in European traditions but adapted with local flour and seasonal fillings. Small-batch coffee roasters operate with a similar ethos, sourcing beans carefully and roasting them to bring out natural complexity without excessive bitterness.

These businesses succeed by focusing on their strengths. Rather than chasing trends or overcomplicating presentation, they build trust through consistency. Their products often have personal histories: a beer recipe refined by a homebrewer for decades, a bread method passed down through a family bakery, a dessert inspired by a grandmother’s table.

This approach echoes a broader lifestyle shift in New Jersey. Food has become a central way for people to connect—with each other, with local history, and with the environment. Farmers’ markets are as much social spaces as they are places to shop. Seasonal festivals celebrate everything from cranberries to chowder. The act of eating is intertwined with supporting neighbors, sustaining traditions, and keeping the local economy vibrant.

For visitors, exploring New Jersey’s towns means more than checking restaurant lists. It’s walking into a café where the baker knows the farmer who milled the flour. It’s eating oysters at a Shore dock while the tide changes a few feet away. It’s biting into a slice of pizza where the tomatoes came from fields just beyond the city limits.

This is a food culture that values straightforward cooking, unpretentious service, and an honest respect for where food comes from. In New Jersey, the flavors are bold but not fussy. The meals may be smaller in portion or setting, but their impact is lasting—proof that simplicity, done well, can still be a satisfying choice. The New Jersey Digest is highlighting the evolving food scene, offering a closer look at the local culture and food community. Visit their website: https://TheDigestOnline.com

Creating Legacy Through Vision: The Rise of Tyra Grayson, Known as TGDShotIt

Kivo Daily Staff on August 19, 2025

Tyra Grayson, recognized professionally as TGD or TGDShotIt, has built a career that embodies resilience, artistry, and vision. Born and raised in Birmingham, Alabama, she is not only a three-time award-winning graphic designer but also a respected photographer, videographer, production assistant, and creative director. With over eight years of experience, she has captured defining cultural moments and established herself as one of the most dynamic creatives of her generation.

Her journey is not defined solely by her technical skill, but by her ability to transform personal challenges—including struggles with mental health—into creative power. That strength has led to milestones few in her field can claim. From going viral during Super Bowl weekend 2025 to becoming the in-house photographer at Birmingham’s new Coca-Cola Amphitheatre, a Live Nation venue, Grayson has proven her ability to channel both talent and persistence into opportunities that amplify her impact.

Building a Career Through Passion and Persistence

The roots of Tyra Grayson’s artistry trace back to her late grandfather, Art Grayson, a legendary blues musician and inductee of the Alabama Music Hall of Fame. His creative legacy instilled in her the drive to build her own. That motivation has carried her through years of honing her craft, starting with graphic design and expanding into photography, videography, and directing.

She has worked with world-renowned figures and organizations, photographing and producing visuals for artists such as Billie Eilish, Chris Brown, Travis Scott, Cardi B, SZA, Calvin Harris, Lil Nas X, Kevin Hart, and Lizzo, among many others. Her portfolio also includes events such as Coachella, Bonnaroo, Hangout Music Festival, the BET Hip-Hop Awards, and Music Midtown Festival.

Her work is not limited to entertainment; she has also partnered with major brands including NASCAR, SiriusXM, Whataburger, and Hooters. 

Her formal education adds depth to her practical experience. A graduate of Full Sail University’s Class of 2021 with a degree in Graphic Design, she also earned certifications in movie trailer editing and film/TV essentials from Film Editing Pro and NYU/Yellowbrick, respectively. These skills strengthen her ability to deliver compelling, professional-grade visuals that resonate with both audiences and clients.

A Viral Moment That Shifted Everything

Every artist experiences turning points, and for Tyra Grayson, one of the most significant came during Super Bowl weekend in February 2025. While covering the event, she captured a video featuring Travis Scott alongside streamers Kai Cenat and IShowSpeed. The footage spread rapidly online, reaching millions of viewers and amplifying her work to a global audience.

That viral success was more than a fleeting internet moment—it was proof of her ability to identify and preserve the kinds of cultural intersections that define an era. For Grayson, the response reaffirmed her mission: to capture images and visuals that will last beyond the moment, shaping memory and history alike.

Creating Legacy Through Vision The Rise of Tyra Grayson, Known as TGDShotIt

Photo Courtesy: Tyra Grayson

A Major Break in Birmingham

Soon after, another career milestone arrived—one that brought her success full circle back to her hometown. Grayson was named the in-house photographer for the Coca-Cola Amphitheatre in Birmingham, Alabama, a newly opened Live Nation venue.

This achievement stands as one of her biggest professional breaks to date. Not only does it cement her role in the national entertainment industry, but it also allows her to contribute directly to Birmingham’s growing cultural landscape. To Grayson, being able to represent her city at such a high-profile venue carries deep personal significance.

More Than a Brand, A Creative Mission

Beyond the titles and accolades, Tyra Grayson’s work is fueled by a philosophy she has made central to her brand:

“Create Like Your Life Depends On It.”

These words serve as both a personal mantra and a mission statement for TGD/TGDShotIt. They reflect the passion and urgency she brings to every project, rooted in the belief that art has the power to preserve truth, inspire change, and connect people across divides.

Through her photography and design, she aims to capture iconic visuals that not only document events but also impact audiences for years to come.

The Road Ahead

As an ambassador for Adobe Express, a member of ForbesBLK, and an affiliate of the Recording Academy (GrammyU), Tyra Grayson continues to expand her influence and community connections. Her career demonstrates what happens when creativity is fused with resilience—when someone decides not to be defined by challenges but to use them as fuel.

Her story is still unfolding, but the milestones she has already reached—going viral at the Super Bowl, partnering with global brands, and securing her role at Birmingham’s newest Live Nation venue—make clear that her trajectory is only rising.

With every image captured and every project produced, Grayson is not just documenting culture; she is shaping it. She wants the world to remember her not only as a creative but as a visionary who turned obstacles into art and left behind a legacy of iconic moments.

Explore More from Tyra Grayson

Michael ‘Mike’ Dattolo Explains Reputation Recovery 101: What to Do When the Internet Turns Against You

Kivo Daily Staff on August 18, 2025

In today’s digital age, your online reputation can shape everything from career opportunities to personal relationships. With a single search, people form opinions based on the content they find, whether accurate or distorted. As defined by Michael Dattolo, a strong online presence builds trust, while negative content can cause lasting harm. Understanding how to assess, address, and protect your digital image is no longer optional—it’s essential. Whether you’re managing a personal brand or a business identity, knowing the steps to take when your reputation is threatened can make all the difference. From identifying harmful content to rebuilding trust and maintaining long-term credibility, a thoughtful approach ensures you’re prepared for both immediate challenges and future risks.

What Online Reputation Means Today

Your online reputation is shaped by everything others can find about you on the internet, from search engine results to comments on social media. It can be influenced by news articles, customer reviews, and even a single viral post that spreads quickly.

When negative content gains traction, it can impact job prospects, business partnerships, and public perception. A business might lose clients after a string of poor reviews, while an individual could face social or professional consequences due to a misunderstood statement.

In today’s digital landscape, what people see online often becomes their first impression. Whether true or not, that impression can carry lasting weight. A good reputation can open doors, while a tarnished one may limit opportunities without a chance for explanation.

Measuring the Impact

Before you can take meaningful action, it’s essential to understand how far the damage has spread. Searching your name or brand on Google, reading through recent social media mentions, and checking review platforms can reveal how the issue is being perceived and shared. You may discover that the problem is confined to a small network or has gone viral beyond your immediate audience.

It’s equally important to separate fact from fiction. Some claims may be rooted in truth but exaggerated, while others could be entirely false. A few negative tweets might feel overwhelming, but they may not have reached a broader audience. Monitoring the tone, frequency, and engagement of such content helps determine how seriously it’s affecting your reputation.

Assessing whether the situation is a short-lived flare-up or a sustained threat helps you decide how urgently and aggressively to respond. Not every online crisis requires the same level of attention or resources. Identifying patterns in online behavior can also guide your next moves more effectively.

First Steps to Regain Control

Keeping a level head is crucial when emotions are running high. Reacting impulsively can escalate the problem or give critics more material to work with. A thoughtful, measured approach sets the tone for your recovery.

Start documenting everything related to the incident—screenshots, links, timestamps. This record might prove valuable later, especially if professional help becomes necessary or if platforms require evidence during content removal requests. Having organized proof also speeds up any professional intervention that may be needed.

Sometimes, the best response is no response at all. Silence can allow the situation to die down naturally, especially if the controversy is based on misinformation that lacks traction. On the other hand, a short, calm statement can help clarify facts and show accountability when public communication is unavoidable. Choosing the right moment to speak—or not to—can influence how the story unfolds.

Removing and Burying Negative Content

Not all damaging content can be erased, but there are ways to minimize its visibility. Start by reaching out to website administrators or platform support teams with a polite takedown request. In some cases, content violates the site’s guidelines and can be removed without legal involvement. Providing clear reasoning and evidence often improves your chances of success.

When removal isn’t an option, the next best strategy is to push it down in search results. Publishing fresh, relevant content—blog posts, media features, or positive press—helps search engines prioritize newer, more favorable material. Over time, this can shift public perception and reduce the visibility of older, harmful content. Leveraging high-authority platforms can speed up this process.

It’s also wise to understand what can legally be challenged. Defamatory posts, false accusations, or doxxing may cross legal boundaries, giving you grounds to pursue formal action if needed. Consulting with a legal expert ensures you approach these steps correctly and efficiently.

Rebuilding Trust Online

Reputation repair isn’t just about damage control—it’s about showing growth. Updating your online presence with consistent, professional information helps reinforce your credibility. Whether it’s refreshing your website, refining bios, or sharing recent accomplishments, these small steps can make a big difference. Maintaining an active, visible presence allows you to oversee your narrative.

Genuine testimonials from clients, colleagues, or customers can carry significant weight. When others vouch for your integrity, it helps counterbalance earlier negativity and rebuilds confidence among those who might be unsure. Positive word-of-mouth spreads quickly, especially through social platforms.

It’s also important to keep your tone consistent across platforms. Whether you’re replying to comments or posting new content, a calm, thoughtful voice demonstrates maturity and reliability. Even subtle changes in language or attitude can influence how your intentions are perceived.

Long-Term Protection and Support

Once the immediate crisis is behind you, staying prepared is essential. Setting up alerts for your name or brand can help catch future issues early, before they spiral out of control. This kind of proactive monitoring allows you to respond quickly and avoid surprises. Alerts also provide insight into how your reputation evolves over time.

In more complex situations, a reputation management firm or legal advisor might be necessary. When false or malicious content becomes persistent, getting expert help can make the difference between ongoing stress and a clean slate. They bring tools and strategies that may not be accessible to individuals on their own.

Building a reputation is an ongoing process. By remaining active, transparent, and mindful of your digital presence, you create a buffer against future threats and maintain the trust you’ve worked hard to earn. Continuous attention to your online footprint ensures you stay ahead of any potential issues.

Why Garden Pods Are a Smart Investment for Remote Work and Growing Businesses

Kivo Daily Staff on August 16, 2025

Garden pods offer a practical and efficient solution for remote work and expanding businesses by providing dedicated, private workspaces separate from the main home. These standalone garden rooms reduce distractions and support focus, enabling better productivity while maintaining a healthy work-life balance.

Investing in garden pods offers flexible, customizable environments that can adapt to business needs, making them a solid long-term choice for remote professionals and organizations alike. Beyond functionality, garden pods have the potential to add value to properties, providing both aesthetic appeal and extra usable space.

By combining comfort, privacy, and easy access to outdoor surroundings, garden rooms align with modern work demands while reflecting sustainability and well-being trends. This balance makes them a popular option for those looking to enhance remote work setups or accommodate business growth.

Core Reasons Garden Pods Can Be a Smart Investment for Remote Work

Garden pods create an environment focused on work by separating professional tasks from everyday home life. They offer advantages that can support efficiency, mental health, and professionalism, contributing to more effective remote work.

Enhancing Productivity and Focus

Garden office pods help reduce common distractions found inside the home. By placing workspaces in separate garden structures, individuals may find greater control over noise and interruptions. This clear physical boundary can assist in maintaining focus on tasks.

Many pods are designed with technology integration to support connectivity and efficient workflows. The layout encourages organized setups with ergonomic furniture, which can help improve comfort and reduce fatigue during work hours. This focused environment can lead to higher output and better quality results.

Achieving a Better Work-Life Balance

Having a dedicated garden workspace can help set clear boundaries between work and personal time. Moving in and out of the pod may act as a signal for starting and ending the workday, helping to reduce the tendency to overwork.

The connection to nature in garden pods creates a calming atmosphere that may support mental well-being. Fresh air and natural light may contribute to reduced stress levels and increased job satisfaction. These factors can assist remote workers in avoiding burnout by maintaining better emotional health.

Providing a Dedicated, Professional Workspace

Garden pods offer a designated area designed specifically for work, unlike makeshift home office setups. This dedicated space can provide a more professional setting for meetings, calls, and focused projects.

Having a coherent space tailored to business needs can help with better organization and fewer distractions. It also helps signal professionalism to clients or colleagues, enhancing credibility. The pod environment supports remote workers in maintaining productivity standards typically expected in traditional office settings.

Key Features and Flexible Benefits of Garden Pods

Garden pods combine practical design and adaptable functionality to enhance any property. Their standalone nature provides privacy and flexibility, while features like insulation, natural light, and modern technology help create comfortable and efficient environments. These elements meet diverse needs ranging from workspace to guest accommodation.

Standalone Structures for Privacy and Versatility

Garden pods are independent buildings, separate from the main home, ensuring privacy and minimizing distractions. This separation is ideal for focused work, offering a clear boundary between personal and professional life. Their compact size allows placement in most outdoor spaces without requiring major landscaping.

These structures can serve multiple purposes beyond offices, such as guest rooms or hobby studios. Their design can be customized to fit specific needs. This versatility may increase the value of both the pod and the property by maximizing usable outdoor space.

Natural Light, Insulation, and Year-Round Comfort

Large windows and strategically placed skylights bring in ample natural light, reducing the need for artificial lighting during the day. This helps create a pleasant atmosphere that may support productivity and well-being.

Effective insulation in walls and roofs helps maintain a stable internal temperature during all seasons. Combined with ventilation and weatherproof materials, this ensures the pod remains comfortable year-round. These features could reduce heating and cooling costs compared to traditional building extensions.

Expanding the Value of Garden Pods for Modern Lifestyles

With the evolution of remote work and flexible business models, the demand for adaptable workspaces has increased. Pods are at the forefront of this shift, offering a solution that is both practical and future-friendly. Whether you are a freelancer, entrepreneur, or part of a growing business, having a dedicated outdoor workspace could transform the way you approach your daily routine.

Beyond serving as a professional office, garden pods are also being used for creative studios, fitness rooms, or even wellness retreats. Their design flexibility allows homeowners to repurpose the space as needs change, ensuring the investment remains relevant over time. This adaptability is particularly valuable for families who might choose to use the pod as a teenage den, guest room, or hobby space in the future.

Security and privacy are additional advantages. Modern pods often feature robust locking systems, sound insulation, and privacy glass, creating a secure environment for sensitive work or confidential meetings. This is especially beneficial for professionals who handle private data or require a quiet space for video conferences.

Installation is typically straightforward, with most pods designed for quick assembly and minimal disruption to your garden. Many companies offer bespoke solutions, tailoring the pod’s size, layout, and finishes to suit individual tastes and requirements. This personalization ensures your pod integrates seamlessly with your outdoor space and lifestyle.

Finally, investing in a garden pod has the potential to boost property value. As more buyers prioritize flexible living spaces, a well-designed pod may help your home stand out in the market. It represents not just extra square footage, but a lifestyle upgrade that supports productivity, well-being, and adaptability for years to come.

How Dr. Connor Robertson Uses Data to Drive Business Decisions Post-Closing

Kivo Daily Staff on August 14, 2025

By: Dr. Connor Robertson

Acquiring a business is a high-stakes move. But what happens next—how the owner makes decisions in the first 90, 180, and 365 days—can significantly influence whether that business grows, plateaus, or experiences challenges. Many owners tend to rely on instinct. Dr. Connor Robertson, on the other hand, leans on data.

Not spreadsheets for the sake of spreadsheets. Not complex dashboards that no one reads. Just clean, relevant, decision-driving data that shows where money is made, lost, and optimized. For Dr. Robertson, using data is not optional; it’s an essential part of the process. Every business he acquires or advises operates on clear metrics that guide everything from pricing strategy and staffing to retention, marketing, and future growth planning.

The Problem: Many Small Businesses Operate in the Dark

Dr. Connor Robertson often inherits businesses that seem successful at first glance but are deeply reactive internally. The owners know their revenue… but it’s often somewhat vague. They may have a rough idea of their margins. They track leads manually. And no one on the team can answer simple questions like:

  • Where are we losing the most money?
  • What service line is the most profitable?
  • Which team member converts the highest number of deals?
  • Which zip codes are driving the right customers?

These questions aren’t just trivia. They can be the difference between staying stagnant and scaling effectively.

The Mindset: Measure What You Want to Improve

Dr. Connor Robertson encourages every owner to adopt the principle: “You can’t improve what you don’t measure.” But that doesn’t mean tracking thousands of metrics. It means selecting the few that matter most, building habits around them, and using them in decision-making regularly—not just at tax time.

The 5 Categories of Data Dr. Connor Robertson Tracks in Every Business

While every acquisition is unique, the structure remains consistent. Dr. Robertson focuses on tracking five core categories of data across all his businesses.

1. Financial Data

Before you can grow, it’s crucial to understand where the money is actually going.

Key metrics include:

  • Gross revenue (daily, weekly, monthly)
  • Cost of goods sold (COGS)
  • Gross profit margin (tracked by service line)
  • Net profit and cash reserves
  • Accounts receivable and payable 
  • Monthly recurring revenue (if applicable) 

Dr. Robertson sets up simple dashboards using tools like QuickBooks, LivePlan, or Google Sheets to track these weekly. This allows him to see the financial health of the business at a glance and make adjustments if something dips.

2. Marketing and Lead Flow

Sales don’t just happen. Leads come from various sources, and it’s essential to know which channels perform best.

Key metrics include:

  • Lead source breakdown (Google, Facebook, referrals, etc.)
  • Cost per lead (CPL) by channel
  • Lead-to-customer conversion rate
  • Total new leads per week/month
  • ROI by campaign 

Dr. Robertson uses CRM tools like Go High Level to automatically tag and track each new lead, turning marketing into a more predictable and measurable process.

3. Sales Performance

Getting leads is important, but converting them is crucial. That’s why Dr. Robertson emphasizes sales metrics.

Key metrics include:

  • Number of consultations, quotes, or estimates per rep
  • Close rate per salesperson or service team
  • Average deal size
  • Sales cycle length (from inquiry to payment)
  • Lost deal reasons (tagged and tracked) 

He builds simple sales pipelines that show exactly where deals are stalling and how each team member is performing. The goal isn’t to micromanage but to identify patterns, coach better, and improve cash flow.

4. Customer Experience and Retention

Customers not only pay the bills but also refer, review, and repurchase. Dr. Robertson tracks customer satisfaction meticulously.

Key metrics include:

  • Net Promoter Score (NPS)
  • Customer retention rate (year over year)
  • Repeat purchase rate
  • Average lifetime value (LTV)
  • Review velocity and score on Google, Yelp, etc. 

He installs automated feedback loops, email and text surveys, review requests, and follow-up forms to measure happiness early and often. This lets the team address any issues before they become significant problems and celebrate the positive feedback that boosts morale.

5. Operational Efficiency

Lastly, Dr. Robertson tracks how well the team is executing.

Key metrics include:

  • Jobs completed per tech or per crew
  • Average time per job
  • % of jobs completed on time
  • Reschedule and cancellation rates
  • Labor cost as a % of revenue 

He uses tools like ClickUp, ServiceTitan, or even simple whiteboard KPIs to review operational performance every week. When data shows a bottleneck, such as jobs running long or crews being underutilized, Dr. Robertson adjusts schedules, improves training, or revises capacity planning.

Real Results from Data-Driven Decisions

Here are a few anonymized examples of how data led to positive outcomes in Dr. Robertson’s portfolio:

  • A roofing company found that one zip code had a higher conversion rate compared to others. They adjusted their ad spend allocation to focus more on this area, leading to a noticeable improvement in return on investment within a few weeks.
  • A physical therapy clinic identified that a portion of patients weren’t rebooking. A follow-up email campaign aimed at encouraging rebooking resulted in an increase in annual revenue.
  • A commercial cleaning firm tracked job completion by crew and identified a high-performing team leader. By promoting him and implementing his approach across the team, the company experienced improvements in efficiency. 

Data doesn’t just help make better decisions—it helps make them faster and with less emotional bias.

Tools Dr. Robertson Uses to Track Business Data

He avoids bloated enterprise software and prefers simple, team-friendly tools:

  • QuickBooks Online for financials
  • Google Sheets or Airtable for customizable dashboards
  • Go High Level or HubSpot for CRM, lead tracking, and sales pipelines
  • ClickUp or Monday.com for task and operations metrics
  • Databox or Looker Studio to visualize trends and KPIs 

Each tool is selected based on the business size and how easily the team can maintain it.

How He Trains Teams to Use Data

Data is ineffective if the team doesn’t engage with it. That’s why Dr. Robertson:

  • Holds weekly team huddles where KPIs are reviewed
  • Assigns ownership: “Who owns this metric?”
  • Publishes a public scorecard in the office or via Slack
  • Offers team bonuses or incentives tied to performance 

By making data visible and actionable, he turns it into a source of momentum, not something to fear.

Final Thought: Data Doesn’t Replace Judgment, It Enhances It

Dr. Connor Robertson doesn’t run his businesses like a robot. He still trusts his intuition, listens to his team, and adapts to the context. But data provides him with clarity, allowing him to make decisions decisively, cut waste, and double down on what works. In a world where many small businesses are left to guess, he’s measuring. And that’s why his businesses grow steadily, operate efficiently, and exit at strong multiples.

To learn more about how Dr. Robertson uses data to grow and protect acquired businesses, visit www.drconnorrobertson.com.

 

Disclaimer: The views and strategies expressed in this article are based on Dr. Connor Robertson’s personal experiences and professional insights. Results may vary depending on individual circumstances and business environments. While data-driven decision-making has proven effective in many cases, there is no guarantee that these methods will achieve the same outcomes for all businesses. Readers should assess their unique situations and consider consulting with a professional before making any business decisions.

SUNY to Harvard: How Gregory True Bridges Street Smarts with Elite Finance

Kivo Daily Staff on August 13, 2025

By: Jeffrey A. Coleman

True financial wisdom isn’t found in textbooks alone; it’s shaped through real-life experiences. For every entrepreneur managing tight margins at closing time, and for every worker balancing bills and dreams, finance becomes survival before it becomes strategy. This practical understanding is what has shaped resilient leaders like Gregory True, who transformed his SUNY Binghamton hustle and Harvard Financial Economics training into practical tools for real-world situations.

Gregory balanced textbooks with part-time work. Every shift taught him something new. Money wasn’t just numbers on a page. It meant paying rent or buying supplies. Years later, he earned a Financial Economics certificate from Harvard. But he never forgot his roots. “Elite finance tools are useful only if you can apply them in a real business environment,” he says, reflecting on his journey, which also inspired his book Proud Wealth. Through this work, he attempts to make high-level finance accessible and practical for everyday people.

Harvard Tools for Main Street

Gregory applies Harvard concepts regularly in his salons but keeps things simple. Take “liquidity ratios”; he calls this “cash breathing room.” His staff tracks three key numbers: First, daily cash runway—this indicates how long the business can survive if income stops. Second, client retention cost—which shows how much it costs to retain a loyal customer. Third, emergency fund ratio—which ensures the business can manage three months of rent and bills. These numbers guided every decision during COVID. “We didn’t guess,” Gregory says. “We knew.”

Why Local Businesses Can Outlast Larger Corporations

Gregory witnessed many “expert”-run businesses struggle during hard times. His salons managed to survive, however. Why? Small business owners focus on what truly matters: trust within the community. When COVID hit, Gregory’s clients prepaid for services because they wanted to support his team. He renegotiated rent instead of cutting staff.

He tracked daily cash flow, rather than relying on complex reports. “Big corporations often chase growth,” he explains. “We focus on survival. That’s why local shops can sometimes weather storms better.” This practical mindset shapes his book Proud Wealth, which prioritizes security over flashy success.

The Three Lifesaving Ratios

When COVID shut down Gregory’s salons overnight, his three key ratios became lifelines. The daily cash runway showed 47 days of safety, which bought enough time to pivot. His team began mobile pet grooming services almost immediately. The client retention cost approach shifted their marketing strategies.

Rather than relying on ads, they simply texted loyal customers: “Need dog food? We deliver.” Retention costs dropped significantly. The emergency fund ratio helped maintain calm, as they had four months of savings to navigate the crisis. “Business schools often teach complex models,” Gregory notes. “But these three simple numbers proved crucial in a real-world situation.”

Mixing Street Smarts and Elite Skills

Gregory’s SUNY years taught him hustle. Harvard gave him analytical tools. His strength lies in blending both. He turns concepts like discounted cash flow into plain questions such as, “Will this new shampoo earn back its cost?” His salon staff understands because he speaks their language, not jargon. Proud Wealth does the same: it simplifies intimidating financial concepts into clear, actionable steps.

Build Your Own Financial Armor

Gregory’s advice to entrepreneurs is straightforward: don’t be overwhelmed by fancy degrees. Instead, master these essential skills: Know your key numbers every day. Build real relationships, not just transactions. Prepare for challenges before they arise. These fundamentals can help create strong businesses and promote personal financial resilience.

Ready to Take Control?

Gregory True’s Proud Wealth turns financial theory into tools for real-world survival. Learn how to protect your income, navigate crises, and work toward lasting security. Get your copy today – financial empowerment is for everyone, not just a select few.

Disclaimer: The information provided in this article is for general informational purposes only and does not constitute financial advice. While the financial principles discussed may be useful to some individuals, results may vary depending on individual circumstances. Always consult with a qualified financial professional before making any decisions related to finance, investment, or business strategies.

The Power of Mentorship: Joe Shalaby’s Commitment to Empowering Minority Professionals

Kivo Daily Staff on August 11, 2025

Mentorship plays an important role in the personal and professional development of individuals, especially those from underrepresented backgrounds. Joe Shalaby, founder of Centurion Capital, has recognized the value of mentorship and developed a notable program called Lift While You Climb. This initiative focuses on providing opportunities and guidance to minority professionals, helping them overcome barriers and progress in their careers.

What Is Lift While You Climb?

Lift While You Climb is a mentorship initiative created by Joe Shalaby to assist talented minority professionals who may face challenges in accessing networks and resources that are important for career growth. The program pairs promising individuals with experienced executives for a 12-month journey of personal and professional development. With an emphasis on measurable goals, mentorship in this program goes beyond just guidance, aiming for meaningful outcomes.

The Key Elements of Joe’s Mentorship Framework

Joe’s mentorship program is structured around three key principles that are designed to provide mentees with a holistic approach to achieving success:

Discipline: This principle focuses on establishing daily habits that support productivity and growth. The emphasis is on monitoring progress through Key Performance Indicators (KPIs), with mentees encouraged to track their improvements. Joe advocates for deliberate practice as a means of refining skills and maintaining consistency in all endeavors.

Mindset: A significant aspect of the mentorship is addressing the psychological barriers that can impede professional success. Issues like imposter syndrome, which are commonly faced by many, particularly those from minority backgrounds, are tackled directly. Joe’s framework promotes evidence-based confidence, encouraging mentees to believe in their abilities through the accomplishments they make along the way.

Execution: Turning ideas into action is crucial. Joe’s approach prioritizes taking action, advising mentees that “done beats perfect.” This mindset reinforces the importance of focusing on completing tasks over overthinking, helping mentees stay productive and oriented towards achieving tangible results.

Achievements and Impact of Lift While You Climb

Since its launch, the Lift While You Climb program has provided valuable opportunities for participants to develop professionally and personally. Many alumni have gone on to create their own ventures, applying the skills and insights gained during the program to further their careers.

In addition, many graduates have chosen to return as mentors, contributing to a continuous cycle of support and knowledge sharing. This reciprocal mentorship model helps foster an environment where both mentees and mentors can grow and benefit from the experience.

Scaling the Impact of Mentorship

Joe Shalaby recognizes that the true power of mentorship lies in its ability to scale. By documenting his mentorship framework and making it publicly available, he is working to expand the reach of his work beyond the 12-month program. His upcoming online course, which will be made accessible to public-school seniors in underserved districts, illustrates how mentorship can be democratized. Joe’s dedication to sharing his knowledge is a significant step toward making mentorship opportunities accessible to a wider audience, particularly those who may not have the resources to succeed.

The Power of Pay-It-Forward Mentorship

Through Lift While You Climb, Joe Shalaby has created a mentorship program that offers more than just career guidance. By focusing on discipline, mindset, and execution, the program empowers minority professionals to develop their careers and build their companies. With his track record, Joe is not only influencing lives but also creating a scalable model for mentorship. The impact of Lift While You Climb is expected to continue growing as more individuals receive mentorship, more companies are created, and more mentors contribute to the cycle.

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